The University of Illinois at Chicago is seeking to fill the position of Medical Office Specialist for the College of Medicine Department of Otolaryngology. Under the general supervision of the Clinic Director, the Medical Office Specialist provides patients, physicians, physician assistants, and staff with a broad range of clerical services at the Department of Otolaryngology.

• Enters patients in the appropriate databases and scheduling systems
• Confirms patient appointments and enters them in the appropriate electronic record systems
• Coordinates with external referring entities and other internal clinics regarding patient scheduling.
• Maintains medical office databases and creates reports as needed.
• Responds to patient inquiries and relays information the appropriate clinical staff.
• Oversees reception area and ensures supplies are replenished.
• Performs associated clerical tasks, as needed.
• Performs other related duties and participates in special projects as assigned.

MINIMUM ACCEPTABLE QUALIFICATIONS :

1. High school diploma or equivalent/GED

2. Any one or any combination of the following, totaling two (2) years (24 months), from the categories below:

a) work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility

b) college education with coursework in a medical or para-medical field (such as nursing assistant, medical assistant or medical secretary) and/or business field (such as business, finance, computer science, public administration, or social science)

•   30 semester hours equals 6 months 
• 60 semester hours equals 1 year (12 months) 
• 90 semester hours equals 2 years (24 months)

and work experience in a medical or para-medical fields (such as nursing assistant, medical assistant or medical secretary)

PREFERRED QUALIFICATIONS:

1. Three (3) or more years of experience performing the above listed duties in an academic medical clinic setting. 
2. Excellent communication skills, both written and verbal.
3. Ability to maintain confidentiality. 
4. Ability to interact tactfully with the public, including a diverse population

To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If a degree or college coursework is required, you must provide official transcripts.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

If your educational institution provides electronic transcripts, please have them sent to lnurse@uic.edu.

If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:

University of Illinois at Chicago
Recruitment and Staffing
Human Resources Building Room 109
715 S. Wood Street M/C 862
Chicago IL 60612
Attn: C69836 - Medical Office Specialist

If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied. 

For fullest consideration, the above mentioned requirements must be submitted no later than Monday, April 23, 2018.

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.