University of Illinois System
University Payroll & Benefits
Training & Business Process Analysis Administrator (BAA)
Chicago

University Payroll & Benefits seeks a Training & Business Process Analysis Administrator (BAA) to assist the Director of UPB Training & Performance Improvement with analyzing business processes and designing solutions to improve performance issues through training, process redesign and change management activities, coordinating and conducting large- and small-scale performance improvement programs, and evaluating effectiveness of training and performance improvement solutions.

• Assist the Director of UPB Training & Performance Improvement, other UPB Management, and external stakeholders to identify opportunities for performance and business process improvement initiatives by analyzing business processes and process owner feedback and performing data analysis. (40%)
• Work with the Director of UPB Training & Performance Improvement and other UPB Management to review, update and develop training courses/materials, process documentation, and website content that reflect current system requirements, University Payroll & Benefits procedures and University of Illinois System policy and procedures. (30%)
• Assist in designing solutions to performance issues which may include internal and external training, process redesign and/or change management activities. (20%)
• Serve as a liaison to University, campus, and departmental officials/staff to effectively address/resolve matters related to UPB training and performance improvement activities, and to ensure they are informed about critical payroll and benefits processing issues and kept current on related procedures. (5%)
• Manage and perform other duties appropriate for a Business Administrative Associate classification. (5%)

Minimum Qualifications:

1. Bachelor's degree in business administration, management, or a field related to the position.
2. Two (2) years of professional business, financial, and/or managerial work experience.
3. Experience with ERP solutions, payroll software, databases, document management systems and web content management systems.
4. Demonstrated experience with business process analysis of payroll operations and procedures.
5. Demonstrated experience in instructional design and online course creation.

Preferred Qualifications:

• Bachelor's degree in business administration.  Coursework/study related to, or familiarity with, adult learning theory, instructional design concepts or content management are ideal.
• Knowledge about federal and state laws/statutes, foreign national compliance, and University policies/procedures, applicable to payroll processing activities to ensure payroll functions are administered in compliance with established guidelines/regulations.
• Demonstrated ability to manage multiple projects of varying scope.
• Knowledge about information, guidelines, and regulations set forth in the following publications/resources: Business and Financial Policies and Procedures Manual; The General Rules Concerning University Organization and Procedure; Campus Administrative Manual; FLSA guidelines; applicable federal and state laws/statutes regarding payment of employee wages/salaries; State of Illinois Statutes; University of Illinois Statutes; Policy and Rules for Civil Service Staff; and Civil Service Statute and Rules.
• Advanced computer skills using Microsoft Office computer programs/applications, data visualization tools, spreadsheets and database software including Excel, Access, Visio, R programming language, Tableau, Articulate 360, and internet browsers.
• Strong analytical skills to identify/assess problems, research data, establish facts, and evaluate findings with valid conclusions.
• Strong organizational, multi-tasking and time management skills to effectively execute multiple projects of varying scope and to produce accurate, detail-oriented work that meets stringent deadlines and appropriately responds to matters of urgency.
• Ability to adapt with ease to changing priorities.
• Ability to produce business correspondence/documents regarding complex payroll matters that are presented in a user-friendly format and include analyses/interpretations about federal and state laws/statutes and University policies/procedures whenever applicable and/or required to promote clarity and understanding.
• Excellent verbal and written communications skills to effectively interact with University of Illinois System officials/staff, and to develop strong work relationships with others in achieving overall University Payroll & Benefits objectives and goals.
• Strong interpersonal skills that reflect positively upon University Payroll & Benefits in providing high quality services to University of Illinois System officials/staff and other persons/groups seeking assistance from the UPB Training & Performance Improvement unit.
• Ability to work independently under administrative direction, exercise good judgment and discretion, and adhere to University of Illinois System work performance standards that reflect integrity, tactfulness, and respect toward others.
• Self-motivation and initiative to develop new strategies and ideas to improve overall proficiency of the UPB Training & Performance Improvement unit.

To Apply: For fullest consideration, please fully complete an online application by clicking the Apply for Position button below.

Fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections.

You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the document section of your online application.

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume, college transcript, certifications and licensures will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date.

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

For additional information regarding this position please contact Joanne Neris at joannes@uic.edu

If an application is not fully completed and submitted by the close date, the applicant/employee will not be considered for this position.

For fullest consideration, the above mentioned requirements must be submitted no later than Tuesday, July 5, 2022.

We appreciate your interest in employment at the University of Illinois at Chicago.

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.

This position requires Illinois residency within 180 days of the hire date.

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

For classifications that require a degree as part of the minimum qualifications, a degree verification will be required before any offers of employment are extended.