CLINICAL

• Completes required orientation program and unit-specific competencies.
• Develops, implements, and updates the patient’s plan of care based on on-going assessment of the patient and input from the patient’s family.
• Shares information and collaborates with other members of the health care team  to promote effective patient care.
• Verifies and implements orders from physician, physician assistant, and/or  advance practice nurse by performing interventions as prescribed by the provider and documenting accurately in the electronic medical record.
• Engages and obtains information from patient and/or family to develop an appropriate patient educational plan
• Recognizes symptoms, establishes priorities and responds to patient’s changing needs.
• Engages support personnel by delegating appropriate tasks per the Illinois State Nurse Practice Act and provides support and feedback
• Demonstrates a commitment to UI Health’s values through teamwork and effective communication in an effort to achieve quality outcomes, patient safety, customer satisfaction and a clean, safe and therapeutic environment.
• Other duties as assigned

 

Professional/Leadership

• Advocates for patients, families, and their significant others, the community, and the nursing profession.
• Integrates theoretical knowledge, evidence-based research, current standards of practice and clinical experience to provide “quality” patient care as measured by established nursing quality standards and other governing/accrediting health care bodies.
• Utilizes the Nurse Patient Assessment System (NPAS) and the electronic scheduling tool, such as Clairvia, to facilitate optimal staffing, scheduling and patient assignments.
• Recognizes and supports Shared Leadership as the selected method of nursing governance
• Participates in organizational, departmental and shared leadership activities; supports department and unit goals in daily behavior.
• Demonstrates accountability for job performance by: (1) seeking opportunities to enhance job skills and knowledge; (2) maintaining conditions of employment (RN licensure, BLS and other required unit-specific certifications).
• Assumes role of Charge Nurse when assigned, utilizing appropriate resources and tools.
• Receives and provides feedback to members of the health care team regarding performance/practice.

 

Organizational

 

• Adheres to UI Health’s Code of Conduct.
• Treats patients/families, staff, students and visitors with respect and dignity.
• Adheres to Nursing’s time, overtime and attendance policies.
• Completes electronic learning modules and related programs as assigned by UI Health by established date
• Complies with University Health Services TB, flu compliance, and fit-testing requirements
• Utilizes established communication channels/chain of command to escalate or resolve patient care problems.
• Identifies recurring clinical practice and/or related unit problems and participates in problem solving and resolution.

 

Education/Research

• Collaborates with other nurses to identify, promote and provide positive learning experiences for staff and students
• Serves as preceptor and/or resource to other nursing staff and students.
• Accesses UI Health  intranet/Outlook for relevant communication and to review and interpret changes in policy, procedure and other information pertinent to practice
• Supports nursing and multidisciplinary research efforts conducted on the unit and UI Health.
• Takes responsibility for continued professional growth/development by identification of learning needs and initiates strategies to meet such needs.

 

Reporting Structure

 

• This person works independently within the scope of nursing practice. The Director, Patient Care Services/CNCII, acting as coach and mentor, provides direction, guidance, and feedback regarding practice and performance. The employee’s performance is evaluated annually electronically and more frequently if needed. The employee and Director, Patient Care Services meet on an as needed basis for coaching and mentoring where support, guidance and direction can be given.  The RN provides and receives input from peers regarding practice/performance.

 

 

 

 

Service Values and UI CARE (Communicate, Acknowledge, Respect, Excel) Standards

 

Integrity and Service Excellence:  Each person is treated with dignity, respect, and compassion.  One should be sensitive to ethnic, cultural and racial differences. This is emphasized by the UI CARE behavior, “Respect: Patients First”.

 

Behavior: Performance is acceptable when everyone is greeted with a smile and a warm and caring manner using the person’s name whenever possible. No matter how I feel, I display a caring attitude.  This is demonstrated through my hallway, elevator, and phone etiquette, as well as, my interactions with my peers, co-workers, volunteers, patients, and leaders.

Accountability:  Each person displays loyalty and pride in the University of Illinois Hospital & Health Sciences System and its associated entities while upholding the confidentiality of patients, visitors, physicians, and co-workers.  One should be a role model, be open-minded and collaborate with others.  At the same time, one is fully accountable for their actions, and should focus on exceeding expectations.  This is emphasized by the UI CARE behaviors: “Excel:  Accountability & Teamwork” and “Ownership & Pride”.

 

Behavior: Performance is acceptable when concerns/problems with fellow employees and/or customers are not discussed with anyone other than the person involved or the supervisor. Patient/Employee issues and ideas are listened to and appropriate follow-up occurs to create a satisfied patient, patient family member, or employee/volunteer. I do not make excuses. I do not demean other people or departments.  This is demonstrated by me taking full responsibility for my action regardless of the circumstances.

Innovation:  Each person demonstrates commitment to open communication. Every conversation should incorporate the key elements of AIDET (Acknowledge, Introduce, Duration, Explain and Thank).  This will convey courtesy, clarity, and indicate that one is actively listening.  One should seek opportunities to “manage-up” others by highlighting positive situations.  This will create an environment of recognition and praise while empowering others to take ownership.  At the same time, create an overall welcoming environment. This is emphasized by the UI CARE behaviors “Communicate:  Talk, Listen, Learn” and “Manage Up”.  Also, the UI CARE behavior “Acknowledge: Reward and Recognize and Make People Feel Welcomed”.

 

Behavior: Performance is acceptable when openness and acceptance of constructive criticism occurs. Positive communication occurs by complimenting and expressing appreciation to others. I will listen and encourage others to express ideas and opinions and support ways to improve UI Health Experience and the evaluation and implementation of new ideas. I will focus on being clear in all of my conversations and interactions by using AIDET at all times.  I will focus on making our patients/guests and employees/volunteers feel welcome but managing up others whenever possible.

 

Safety:  Each person demonstrates pride in the physical appearance of UI Health, University of Illinois Hospital and its associated entities as a safe environment. One focuses on keeping the physical environment clean which includes the hallways, elevator, café, general areas, and one’s personal work area.  One also demonstrates pride in their personal appearance.  This is emphasized by the UI CARE behavior Respect: Appearance, Courtesy & Environment”.

 

Behavior: Performance is acceptable when initiative is taken to maintain a safe and clean environment.  I will conduct myself in a manner that respects and preserves equipment and the physical plant. I do not walk by spills, trash or unsafe conditions while walking the hallways, elevator, café, general areas and/or my personal area without assuring that they are attended to promptly by myself or appropriate personnel.  I will take ownership of my surroundings.  I will also focus on managing my personal appearance and body odor by dressing professionally and/or appropriate for my area, grooming appropriately, and by managing my personal hygiene.

 

 

 

 

Graduate of an accredited nursing program

 

Current license as a Professional Registered Nurse from the State of Illinois

 

Current AHA BLS/CPR and other required unit-specific certifications

 

Effective communication skills (oral and written) that facilitate therapeutic relationships between patients, families and health care providers

 

Basic computer skills with the ability to become proficient in the Electronic Health Record (EHR) with on-the-job training

BLS, NRP, ACLS, and Basic EFM training licensure/certificate required.

Excellent attendance, interpersonal skills, and work history required.

Ability to obtain AWHONN intermediate/advanced fetal monitoring certification.

 

 

 

Ability to stand and walk for prolonged periods, climb stairs, bend, stretch, lift and have adequate (baseline) sensory functions: sight, smell, hearing and manual dexterity. Work may be performed in varied locations inside/outside of the hospital, such as, but not limited to patient care unit, operating rooms, recovery rooms, clinical and research labs and offices.  Duties may include travel by vehicle.  Work may involve exposure to contagious diseases, radiation, anesthesia gases, chemicals, caustic materials, sophisticated electronic equipment and hazards associated with its use, physical injury from patients, visitors, mechanical devices and other hospital equipment.

BLS, NRP, ACLS, and Basic EFM training licensure/certificate required.

Excellent attendance, interpersonal skills, and work history required.

Ability to obtain AWHONN intermediate/advanced fetal monitoring certification.

Schedule: 4 shifts per week