SHIELD Illinois is a screening testing program and infrastructure that deploys the University of Illinois' innovative saliva test across the state. We save lives by curbing the spread of COVID-19, while reducing productivity loss and prioritizing employee wellbeing. SHIELD Illinois uses cutting-edge PCR technology and robotics to deliver fast reliable results to patients. We strive to have a positive impact on patients' lives across Illinois by making complicated testing and long turnaround times a thing of the past.

The function of the Team Leader position is to head their own COVID Testing Team comprised of a few Test Site Assistants. Testing Teams are patient-facing and travel to different client sites and their duties involve set-up, collecting test samples, and tear down. The incumbent of this role must create a safe, inclusive, and positive environment.

- Serve as a Team Leader on client sites; set up/tear down, greet patients, log patients, maintain/adjust the site, and direct patients through the testing process (50%)

- Manage Test Site Assistants on site; analyze workload, assign priorities, and maintain their focus

- Develop schedules for the team and ensure proper team dynamics and employee engagement (10%)

- Interpret legal requirements, provide safety information guidance (1%)

- Ensure compliance with standard testing procedures (3%)

- Track and manage any equipment, inventory, samples, expenditure receipts, and vehicle logs/maintenance requests using software and equipment, as needed (5%)

- Engage and ensure positive interactions with clients, patients, external partners, and other Team Leaders and Teams (5%)

- Consistently communicate with Testing Operations Team Coordinators regarding Team status (5%)

- Collect, sort, and transport samples to designated locations (5%)

- Dispose of properly labeled biohazard materials according to regulation (1%)

- Routine vehicle upkeep; filling tank with gas, cleanliness (5%)

- Constant communication with teams about the work schedule (included in the 10% above)

- Develop team members professionally (5%)

- Any other tasks and responsibilities, as needed and assigned (5%)

1. possession of qualifications established for the specific program for which the candidate is applying
2. eligibility for employment under the provisions of the Statute and Rules governing the State Universities Civil Service System of Illinois

Preferred: 

- Ability to work full-time on-site, Monday ? Friday (occasional weekends, as needed)

- Ability to manage people and a team

- Have a strong focus on Customer Service and an ability to act as the face of SHIELD in the Field

- Ability to create a positive, inclusive, and supportive team environment

- Ability to demonstrate constructive and inclusive leadership

- Ability to develop schedules for employees

- Ability to communicate with others effectively and positively

- Strong Customer Service Orientation

- Demonstrated ability to handle sensitive information

- Excellent oral and written communication skills

- Evidence of strong interpersonal skills

- Organized work approach with attention to detail and sound judgment

- Willingness to travel to sites

- Ability to clearly communicate directions verbally in a clear and appropriate volume

- Ability to deescalate conflict

- Ability to deal with challenges while remaining calm

- Ability to work in a dynamic environment

- Ability to follow University of Illinois vaccination requirements for all staff

- Ability to ensure a safe workplace environment through using provided PPE, social distancing, and sanitation standards

- Ability to respond to changing deployment needs

- Ability to follow University of Illinois standards for utilizing University of Illinois property

- The incumbent of the Team Lead position requires an individual that is capable of people management, professional development of employees, inventory management, and schedule management of the team.

- Experience presenting information to diverse groups of people

- Prior experience in a Team Leader or Management position

- Prior understanding or experience working with COVID screening or transport

- Knowledge of medical safety protocols

This is an hourly tempoary non-benefits eligible position.  Interested candidates please submit your electronict application via jobs.uic.edu.