Job Summary

The University of  Illinois at Chicago Department of Pediatrics, CHECK program is seeking to fill Medical Social Associate positions to support the Blue Cross Blue Shield Health Equities Pilot Project (BCBS - HEPP). Under administrative supervision from Director, Care Coordination, these positions perform professional social service case management functions in a physical and behavioral health care coordination program. 

Essential Duties  / Responsibilities 

• Assists in the planning, development, and implementation of social and/or educational programs for CHECK Program within the Department of Pediatrics
• Interviews and assesses the needs of individuals to be served by the programs via phone screening, face to face contact, and other methods utilizing established program assessment tools and procedures.
• Develop patient individualized plans of care, monitor progress, and coordinate care with patient providers (internal and external)
• Provides brief intervention services, when needed, following CHECK program protocols and operating within scope of training. For individuals in behavioral health specific positions, this may mean providing brief psychoeducational interventions or responding to patient crisis within CHECK protocols.
• Provides specialized training and case management for individuals participating in the program; through a combination of telephone, in-person, and “virtual” contact as determined based on program need.
• Acts as liaison between the institution and the individuals to be served; submits documentation to state agencies, partner organizations, and other funding sources on behalf of the program as needed.
• Collaborates with other professional staff members in meeting the individual needs of program participants; as necessary, consults with higher-level care providers and physicians.
• Prepares and maintains necessary records and reports for compliance, reviews, and amendments on an as needed basis
• Completes, reviews, and submits medical documentation for the purpose of documenting services and determining eligibility for new and continued services.
• Engages in care coordination related activities associated with program contracts (i.e. identifying and assisting in coordination of addressing patient care gaps)
• Develops resource materials and protocols for the CHECK team when needed
• Assists in overseeing and training support staff and student employees as assigned.
• Performs other related duties and participates in special projects as assigned.

Minimum Acceptable Qualifications Required

•  Bachelor's degree with a major in the social or behavioral science or related health specialty from an accredited college or university.

OR

 Master's degree in social or behavioral science or related health specialty area from an accredited college or university

• One (1) year (12 months) of progressively more responsible full-time experience in the practice of social services/ agencies or medical/clinical setting maintaining acceptable standards of social work practices

Preferred Qualifications

• Work experience and or training providing knowledge of human behavior as demonstrated through experience in fields of social service, psychology, public health, or customer service settings.
• Knowledge of basic behavioral and physical health concepts. 
• Knowledge of best practices for working with program population. 
• Knowledge of HIPAA and privacy practices. 
• Knowledge of basic medical / mental health terminology.

To Apply: For fullest consideration, please fully complete an online application by clicking the Apply for Position button below.

Fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections.

You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the document section of your online application.

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume, college transcript, certifications and licensures will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date.

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

For additional information regarding this position please contact twilbon@uic.edu.

If an application is not fully completed and submitted by the close date, the applicant/employee will not be considered for this position.

For fullest consideration, the above mentioned requirements must be submitted no later than 5/18/2022.

We appreciate your interest in employment at the University of Illinois at Chicago.

This position requires Illinois residency within 180 days of the hire date

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

For classifications that require a degree as part of the minimum qualifications, a degree verification will be required before any offers of employment are extended.