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Job Details

Extra Help Dental Clinic Clerk - MSHC South Shore (Job ID #142203)
MSHC - SS Dental
Extra Help
UI Health
Days
40

The Dental Clinic Clerk I (Dental Scheduler) performs complex customer service functions, including registration and information services, assists with continuous quality improvement and compliance activities.

• Assisting patient inquiries in person, over the phone and via email
• Checking in patients including updating demographics, insurance verification, and bill order
• Reviewing/ triaging referrals
• Maintaining patient charts, scanning of documents
• Scheduling appointments in throughout all clinics
• Collecting patient balances and establishing payment options
• Advising patients of financial/clinic policies
• Reviewing/ explaining treatment plans
• Insurance verification through designated insurance portal
• Completing appropriate forms such as sliding scale applications, Financial Policy, etc.
• Requesting prior authorizations for medical and dental insurance
• Contacting PCPs and specialists for medical clearance
• Reviewing pre-operative and post-operative instructions
• Assisting in care coordinating within dental and medical departments
• Posting payments
• Reviewing/ applying adjustments
• Monthly accounts receivable review
• Use Dentrix to generate recall and unscheduled lists to contact patients for scheduling
• Answering supplemental inquires for in-network and out-of-network insurance
• Based on the need throughout the clinic, the Dental Clinic Clerk I may receive assignment to various specialties throughout the work shift.
• Perform other duties and/or projects as assigned.

1. High school graduation or equivalent.
2. One year (12 months) of experience:
A. Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice, if required by employing institution OR
B. credit for college/university course work and/or training in dental care, health care related areas, or closely related medical/dental areas
? 15 semester hours = six (6) months
? 30 semester hours = twelve (12) months
OR
C. customer service/management in a medical/dental setting

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The University of Illinois at Chicago is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.


Offers of employment by the University of Illinois may be subject to approval by the University’s Board of Trustees and are made contingent upon the candidate’s successful completion of any criminal background checks and other pre-employment assessments that may be required for the position being offered. Additional information regarding such pre-employment checks and assessments may be provided as applicable during the hiring process.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit https://www.hr.uillinois.edu/cms/One.aspx?portalId=4292&pageId=1411899

 

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