Job Summary:

The Program Assistant provides support for the Pediatric Surgery Program for the Department of Surgery.  The daily functions will include management and operation patient care services and programs.  The Program Assistant will plan, implement, and manage all graduate and continuing medical education programs for medical students, fellows, and faculty. 

The Program Assistant will also serve as the primary point of contact for the programs billing activities and act as an I-Buy purchaser.   The administrative aide will act as an executive assistant to the Program Director and provide basic administrative support to junior level pediatric surgery faculty, and researchers.

1. Act as primary liaison for pediatric surgery patients and families by coordinating patient appointments and liaising with the clinic and care nurse.
2. Maintain scheduling calendar of multiple pediatric surgery faculty members.
3. Oversee professional billing for clinical services and advises the faculty on department, university, and external agency policies on billing.
4. Responsible for the retention and security of essential, operational, fiscal and other records/reports.
5. Manages the programs administrative operations, to include acting as a primary liaison with vendors.
6. Oversee graduate student, fellows, and medical resident student evaluations for all clinical program rotations. 
7. Coordinate Pediatric Surgery program special events, seminars, and meetings.
8. Perform other related duties and participate in special projects as assigned.

Minimum Acceptable Qualifications

1. Bachelor’s degree.
2. Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position, may be required.
   
   Additional education, training and/or work experience in the area of specialization:

Knowledge, Skills and Abilities (KSAs):

1. Knowledge of general office practices and procedures
2. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
3. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
4. Skill in oral and written communication
5. Ability to work effectively with staff, the public, and outside constituency groups
6. Ability to organize and multi-task
7. Ability to supervise and knowledge of administrative concepts and methods.
8. Ability to utilize various computer software packages
9. Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems

General administrative office environment. Regular travel not expected. Requires sitting for extended periods of time, standing, visual acumen, manual dexterity and fingering for working with computer key boards.

To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.

Please upload all valid certifications and transcripts within the document section of your online application. Documentation of high school completion (official transcripts, copy of diploma or GED certificate) is required in order to be eligible for this position within the University of Illinois Hospital and Health Sciences System.

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If a degree or college coursework is required, you must provide official transcripts.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

If your educational institution provides electronic transcripts, please have them sent to jazmin@uic.edu  

If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:

University of Illinois at Chicago
Recruitment and Staffing
Human Resources Building Room 109
715 S. Wood Street M/C 862
Chicago IL 60612
Attn: CD6695 - Program Assistant - JA   

If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied. 

For fullest consideration, the above mentioned requirements must be submitted no later than 2/24/2021. 

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.  

This position requires Illinois residency within 180 days of the hire date.