Job Summary:

The College of Medicine is seeking a Financial Aid Manager within the Department of Administration. This position provides support to the Director on all aspects of the COM Financial Aid office.

Key Responsibilities/Duties:

• Helps to manage all federal, state, miscellaneous agency, and university programs awarded within the office.
• Complete debt management/repayment plans appointments with COM Students.
• Packaging eligible students for financial aid.
• Acts as a financial aid liaison for the COM with other University departments.
• Helps maintain consistent and constant communication with the students and administrators at the Peoria, Rockford, and Urbana sites.
• Extensive Travel to the Peoria, Rockford, and Urbana sites.
• Works with students experiencing long term financial problems and third party agencies to resolve these problems and present options available to such students.
• Assists with special projects.
• In the absence of the Director and/or Associate Director, the Assistant Director is responsible for the daily supervision of the office.
• Process and determine financial aid for all four sites • Serve as a liaison between lender and student
• Complete financial aid discrepancy reports
• Complete verification process
• Work closely with Financial Planning and Student Accounts to provide financial aid counseling to students, communicating policies and procedures, tracking documentation and awarding financial aid.
• She/he will verify financial aid applications for completeness, enrollment status, academic progress, etc. She/he will work collaboratively with fellow staff members and promote a cross-trained student-centered atmosphere. The Financial Aid Counselor will counsel students and their families regarding financial aid eligibility, available assistance programs, and their rights and responsibilities associated with these programs. She/he will also be responsible for assisting with the distribution of information on various financial aid programs available to students and conducting financial aid presentations on campus and in the community.
• Review all document intake received via fax, mail, email, or walk in traffic and accurately distributes said documents among staff.
• Updating of documents.
• Reviews and verifies all documents of compliance with federal and state regulations as well as university policies.
• T-Card and P-Card authorizations

Minimum Acceptable Qualifications Required:

1. Any one or combination totaling three (3) years (36 months) from the following categories:
   1. college course work in any field
      • Associate Degree (60 semester hours) equals one (1) year (12 months)
      • 90-semester hours equals two (2) years (24 months)
      • Bachelor’s Degree or higher (120 semester hours) equals three (3) years (36 months)
   2. work experience managing office, business, or customer service relations activities.
2. Two (2) years (24 months) of higher-education, student services, or closely related experience.
3. One (1) year (12 months) of supervisory experience in a higher education, student services, or closely related setting.

Preferred Qualifications: 

• Experience working with a graduate student environment or health professions, education environment preferred.
• Knowledge of FERPA, HIPAA, and other federal, state, and University regulations regarding student academic records.
• Familiarity with electronic student information systems and tools (Oracle, Banner, Discoverer, etc.).

To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.

Fully complete all sections of the online application including adding your full work history with specific duties and responsibilities for each position held.

Please upload all valid certifications and transcripts within the document section of your online application. Documentation of high school completion (official transcripts, copy of diploma or GED certificate) is required in order to be eligible for this position within the University of Illinois Hospital and Health Sciences System.

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If a degree or college coursework is required, you must provide official transcripts.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

If your educational institution provides electronic transcripts, please have them sent to: rsayles@uillinois.edu 

If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:

University of Illinois at Chicago
Recruitment and Staffing
Human Resources Building Room 109
715 S. Wood Street M/C 862
Chicago IL 60612
Attn: C81038 - Financial Aid Manager - RS 

If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied. 

For fullest consideration, the above mentioned requirements must be submitted no later than 08/10/2020. 

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.