The University of Illinois Hospital & Health Sciences System (UI Health) is seeking to fill the position of Business Administrative Associate (Revenue Cycle Process Improvement Manager) for the Patient Accounting Department.

The Revenue Cycle Process Improvement Manager manages administrative and operational activities for ongoing revenue cycle optimization and improvement projects, in particular in support of the Epic System process integration across UI Health. Ensures that activities are carried out in accordance with established timeliness and specifications; coordinates interdepartmental functions in order to minimize project delays or course correction when necessary. Meets with key stakeholders across the revenue cycle on a regular basis to review project status and develop future action plans. 

• Provide project leadership over process improvement and optimization projects.
• Assist in the design, training, and implementation of support activities for affected areas.
• Provide advice and counsel serving as a consultant to revenue cycle application staff, other staff and physicians.
• Collaborate with UI Health business partners, technicians, technology staff and vendors to define project scope, desired results and deliverables. Create and update project documents, policies, preserve and maintain key project information for future use and reference.
• Assign individual responsibilities, and manage tasks to meet deadlines. Oversee deliverables assigned to colleagues, vendors, and others to ensure timely completion of projects. Meet with team members on a regular basis to review project status, keep stakeholders informed of changes, and plan for future actions.
• Manages and facilitates team and user meetings. Communicates relevant updates to management and physician leaders. Develop, drive and maintain a detailed project schedule with team input, including schedules, project milestones, metrics, work plans, resources, communication plans, issue resolution plans, and status reports.
• Identity project risks/gaps and create risk mitigation plan.
• Monitor revenue cycle regulatory compliance, provides guidance on maintaining and/or improving compliance.
• Monitor the needs and successes of improvement and optimization projects. Support sustainability and workflow monitoring of improvement and optimization projects.
• Maintain on-going accountability forums, support open communication and drive change control/issue resolution processes between integrated areas.
• Complete and/or review monthly monitoring of KPIs for integrated areas and identity opportunities for improvement.
• Assist in escalation of issues or opportunities across integrated revenue cycle units to appropriate leadership forums.
• Performs other related duties as assigned.

Minimum Acceptable Qualifications:

• Bachelor's degree in business administration, management or a field related to position.
• Two (2) years of professional-level accounting, managerial and/or business experience, including one year at an administrative level.
• This position requires Illinois residency within 180 days of the hire date

To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.

Please upload all valid certifications and transcripts within the document section of your online application. 

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If a degree or college coursework is required, you must provide official transcripts.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

If your educational institution provides electronic transcripts, please have them sent to lnurse@uic.edu.

If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:

UI Health HR
Recruitment and Retention
1747 W. Roosevelt Road, 380 CU2 (MC 807)
Chicago IL 60608
Attn: HA7437-Business Administrative Associate(Revenue Cycle Process Improvement Manager)- LN? 

If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied. 

For fullest consideration, the above mentioned requirements must be submitted no later than Friday, 1/29/2021.

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.