Job Summary:

The University of Illinois Hospital & Health Sciences System (UI Health) is continuously seeking talented and dedicated Medical Assistants Credentialed/Certified to join our team of healthcare professionals servicing our Hospital and Clinics. 

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. As part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 492-bed tertiary care hospital, 21 outpatient clinics, and 14 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

UI Health offers competitive hourly pay rates commensurate with experience.  In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick.  In addition we offer tuition waivers for employees and dependents.  Click for a complete list of Employee Benefits

The Medical Assistant Credentialed/Certified role, under the direction of the Physician, performs a variety of clinical and clerical services to support physician practice in an outpatient setting.

We are hiring for part time and full time Medical Assistant Credentialed/Certified positions to work in our Ambulatory Clinical Services areas such as, Ambulatory Administration (Float Team), Out-Patient Care Centers and Mile Square Health Centers. Hours vary Sunday-Saturday, Applicants selected for interview, will be notified of the position location and hours, at time of notice. 

Key Responsibilities & Duties:

The Medical Assistant Credentialed/Certified role typically performs the following duties per healthcare facility protocols (federal, state and university) and specific duties assigned.

Maintains Medical Records:

Maintains medical records in Electronic Health Records (EHR) systems, reviews and prepares EHR to ensure completeness prior to patient exam, obtains missing documentation; documents medical visits, observations, and related activities

Direct Patient Care Tasks:

1. Assists nursing/medical staff with tasks related to preliminary assessment, education, and documentation of patient condition and the presenting health complaint including:
   1. Obtaining vital signs and other pertinent health information.
   2. Administration of basic tests as by healthcare provider such as EKG, spirometry, pulse oximetry, Clinical Laboratory Improvement Amendments {CLIA), etc.
   3. Informing the patient of test preparations and directions to diagnostic/treatment areas.
2. Assists medical/nursing staff with tasks or diagnostic/therapeutic procedures appropriate to experience, training and skill level.
3. Responds to patient inquires (both in person and by telephone) and relays information to the appropriate clinical staff based on the nature of the inquiry.
4. Transports or accompanies patients as directed.
5. Administers approved injections per appropriate protocol

Indirect Patient Care Tasks:

1. Under direct supervision of clinical staff and following MD orders, completes requisitions for diagnostic tests/procedures.
2. Assists in collection and processing of patient specimens. Performs and documents point of care specimen testing.
3. Performs necessary follow-up to obtain laboratory/test results and other pertinent medical record information; records lab data.
4. Maintains patient care environment in compliance with safety and infection control requirements including but not limited to ordering, stocking, and monitoring usage of linen, forms and supplies; disposal of soiled and used patient care supplies; sterilization of equipment. 5. Performs and documents quality control tests on equipment as appropriate.
5. Cleans and sterilizes equipment and maintains appropriate cleaning logs per policy.
6. Obtains pre-authorizations and referrals.

Clerical Tasks

1. Maintains patient files and medical records; extracts clinical/demographic information as required.
2. Schedules patient appointments.
3. Checks patients in and out, requisitions charts/studies, registers patients and activates accounts according to hospital procedures.
4. Records lab data.
5. Assists other staff with office reception and business support functions.
6. Collects cash payments from patients and keeps accurate record of cash collections.
7. Performs other duties as assigned

Patient Needs Focus: Recognizes needs, physical characteristics and behavior of a variety of age groups and special needs of patients

Participates or assists with initiatives to promote effective process design, development and implementation of EHR and other technologies; participates in improvement projects and on assigned committees.

Minimum Acceptable Qualifications Required:

1. High school graduation or equivalent. 
2. Possession of a current/valid certification as a Certified Medical Assistant by an approved certifying board as defined by the employing institution. The approved certifying boards include; American Association of Medical Assistant (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCTI) and/or National HealthCare Association (NHA).
3. Possession of a current/valid American Heart Association (AHA) Basic Life Support CPR Certification.

Required Documents to be uploaded in order to complete the application process:

• High School Diploma or GED Certificate
• Medical Assistant Certification
• American Heart Association (AHA) Basic Life Support CPR Certification

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

All required documents must be uploaded within the document section of your application.  Documents can be uploaded within Section 4 of the application.  Please upload the documents using the following document types:  CERTIFICATIONS for copies of your MA and CPR Certification and TRANSCRIPTS for your High School diploma or GED certificate.

Preferred Qualifications: 

• Bilingual Language Skills - The ability to read, write and verbally communicate in both Spanish and English

To Apply: For fullest consideration, please complete an online application by clicking the Apply to Position below.

Please fully complete all section of the online application including adding your full work history, education, certificaiton and licensures.

Documentation of high school completion (official transcripts, copy of diploma or GED certificate) is required in order to be eligible for this position within the University of Illinois Hospital and Health Sciences System.

When completing your online application, please be sure to provide your full work history with detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.