Job Summary

The University of Illinois at Chicago, Hospital and Health Sciences System is looking for qualified candidate to fill the role of Assistant Director of Clinical Operations for the Heart/Lung Health Center. This role assists in the direction of clinic-support operations and services of one or more Ambulatory Clinics, including finance management and program development. It also assists the Director in developing and implementing new policies, procedures and work practices for the Clinics.

Essential Duties/Responsibilities

Operations Management
Perform clinic rounds to ensure efficient operation of the clinic. Examine nursing stations to prevent any delays in delivery of patients' services. Monitor patient flow through customer satisfaction program development.
Analyze patient charts to generate patients' audits and census reports at physicians' requests.
Maintain referrals database.

Development of New Policies/Procedures/Work Practices
Contribute to and support, the development of new policies, procedures, systems or work practices by coordinating the input of others. Participate in new disciplines (specialties) program development. Review compliance issues and safety protocols in the clinic.

Staff Training
Prepare and deliver educational materials on team work, professional courtesy, and procedural consistency in the clinic to customer service reps.
Finance / Budget Management
Assist senior management with budget preparation: analyze prior year clinic performance statistical data (patients' number, patients' mix, visits per physician, etc.) and project business growth.
Monitor monthly supply budget. Obtain medical supplies for new physicians. Generate reports through Doc Direct to track spending on medical supplies and equipment.
Develop personnel and general expense budgets.

Staff Management
Interview, hire, orient, lead, mentor and evaluate performance of staff to meet departmental and organizational needs.
Performs other related duties and participates in special projects as assigned.

Minimum Acceptable Qualifications

• 1. Bachelor's degree in business administration, accounting, or a closely related field
     AND
     Three (3) years (36 months) of work experience as a fiscal manager or administrator in a health care facility that involved the management of a medical practice plan
     OR
  2. Bachelor's degree in another field
     AND
     Five (5) years (60 months) of business experience in a non-clerical position that involved organizing, planning, and decision-making responsibilities, three (3) years (36 months) of work experience must come from work as a fiscal manager or administrator in a health care facility that involved the management of a medical practice plan
     OR
  3. Seven (7) years (84 months) of business experience in a non-clerical position that involved organizing, planning, and decision-making responsibilities, three (3) years (36 months) of work experience must come from work as a fiscal manager or administrator in a health care facility that involved the management of a medical practice plan

To Apply: For fullest consideration, please fully complete an online application by clicking the Apply for Position button below.

Fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections.

You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the document section of your online application.

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume, college transcript, certifications and licensures will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date.

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

For additional information regarding this position please contact kbridgey@uic.edu.

If an application is not fully completed and submitted by the close date, the applicant/employee will not be considered for this position.

For fullest consideration, the above mentioned requirements must be submitted no later than Tuesday, July 5, 2022.

We appreciate your interest in employment at the University of Illinois at Chicago.

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.

This position requires Illinois residency within 180 days of the hire date.

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

For classifications that require a degree as part of the minimum qualifications, a degree verification will be required before any offers of employment are extended.