UI Health is seeking a full time Assistant Director of Business Operations, Surgical Services to join our Specialty Care Building team. 

The Assistant Director, Business Operations will support the Associate Chief Ambulatory Operations Officer in managing the operational and financial performance of the Surgical Services, operating room.. This position will provide analytic insight and work with the Associate Chief Ambulatory Operations Officer to implement new workflows that improve patient experience, increase revenue capture, and engage frontline staff.

This is a full time and benefits eligible position.   UI Health offers competitive salaries commensurate with experience.  In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick.  In addition we offer tuition waivers for employees and dependents.  Click for a complete list of Employee Benefits

• Compile and analyze operational data to identify and improve organizational performance and efficiency.
• Analyze financial data to improve reimbursement and decrease denials.
• Manage practice operations including, but not limited to: managing schedules, monitoring time and attendance, ordering supplies and managing inventory, ensuring compliance with regulatory standards (IDPH and TJC), helping solve patient/provider issues.
• Identify gaps and lead projects to implement solutions where necessary. Extract and analyze information from various databases including, but not limited to: Epic (Reports, Slicer Dicer, Business Objects) and Vizient CDB. Summarize information to help clinical, research, and academic stakeholders make informed decisions.
• Serve as member of the clinic’s Performance Improvement Team; analyze patient-specific feedback to provide recommendations on improving the patient experience in clinic.
• Analyze surgeon specific data on cost per case and care variance to provide recommendations on improving value based care in Surgical Services.
• Provide appropriate communication, guidance, and education as necessary to clerical and clinical staff to improve operational and financial metrics.
• Oversee daily revenue reconciliation processes, which includes extracting and analyzing data from the EHR, identifying issues, and working with the Revenue Integrity team to correct errors.
• Direct, supervise and evaluate clerical staff. Train and orient new staff on clinic-specific policies and procedures. Maintain personnel files.
• Participate in environment of care rounds, safety huddles, and mock tracers.
• Perform other related duties and participate in special projects as assigned.

Minimum Acceptable Qualifications Required:

1. Bachelor's degree in business administration, management, or a field related to the position.
2. Two (2) years of professional business, financial, and/or managerial work experience.
3. Demonstrated experience with managing operations in a healthcare environment

(NOTE: A Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.)

To Apply: For fullest consideration, please fully complete an online application by clicking the Apply for Position button below.

Fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections.

You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the document section of your online application.

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume, college transcript, certifications and licensures will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date.

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

For additional information regarding this position please contact Heather Ross at hross@uic.edu

If an application is not fully completed and submitted by the close date, the applicant/employee will not be considered for this position.

For fullest consideration, the above mentioned requirements must be submitted no later than 7/1/2022

We appreciate your interest in employment at the University of Illinois at Chicago.

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.

This position requires Illinois residency within 180 days of the hire date.

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

For classifications that require a degree as part of the minimum qualifications, a degree verification will be required before any offers of employment are extended.