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Program Service Aide (Certified Lactation Counselor) (Job ID #162736)
Lactation Services
Civil Service
UI Health
06/30/2022
Flex evening & nights: 3p-11p & 11p-7a
Flex Evenings

Job Summary:

The University of Illinos and Health Sciences System (UI Health) Lactation Department is seeking a full-time Program Service Aide (Certified Lactation Counselor) to join their team.

Under general supervision from a direct supervisor, Program Service Aides (Certified Lactation Counselor) is responsible for providing consultation and direct patient lactation care to patients, family members, and nursing as well as post-discharge education. 

Key Responsibilities:

  • Provides lactation support and assessment to the antepartum, laboring and postpartum woman which includes but is not limited to education, latch assistance, assessment of milk transfer and pumping assistance.
  • Provides lactation support and assessment to NICU patients and their parents
  • Supports the lactation consultant with planning and implementing breastfeeding promotion activities and staff education
  • Refers appropriately to the IBCLC
  • Leads breastfeeding support groups
  • Monitors and responds to patient calls and emails as appropriate
  • Assists in maintenance  and ordering of  lactation supplies and equipment
  • Is a member of  the prenatal breastfeeding class teaching team
  • Effectively communicates lactation assessment, interventions and plans to others through written and oral means.
  • Responds appropriately to requests for assistance from all inpatient and outpatient areas
  • Assists with clerical responsibilities of lactation services, as appropriate (i.e. making copies, sending emails, etc.)
  • Assists in the management and storage of human milk throughout the house
  • Perform other related duties and participate in special projects as assigned

Minimum Qualifications:

Any one or any combination of the following types of preparation:

A. credit for college course work in or closely related to the social or behavioral sciences

B. work experience and/or training that provided a knowledge of human behavior by having demonstrated through public contact the ability to cope with a variety of people, (such as complaint clerk, salesperson, or receptionist) that totals 1.0 unit according to the following conversion rates:
o 24 semester hours of "A" = 1.0 unit
o 24 months of "B" = 1.0 unit

Knowledge, Skills and Abilities (KSAs)

  1. general knowledge of human behavior
  2. skill in interacting with people from varied social, economic, and cultural backgrounds
  3. ability to organize, prepare, and maintain records, reports, files, and correspondence

Preferred Qualifications:

Bilingual in English and Spanish preferred

Strong written and verbal skills

Current Certified Lactation Counselor (CLC), Certified Lactation Specialist (CLS), or Lactation Education Counselor (LEC)

Must have one of the above certifications within a month of hire

Excellent computer skills with Microsoft, PowerPoint, and Excel.

 

To Apply: For fullest consideration, please fully complete an online application by clicking the Apply for Position button below.

Fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections.

You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the document section of your online application.

All civil service positions require an exam. The exam for this position is an in-person examination.  

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

For additional information regarding this position please contact mvalde5@uic.edu

If an application is not fully completed and submitted by the close date, the applicant/employee will not be considered for this position.

For fullest consideration, the above mentioned requirements must be submitted no later than 6/30/22.

We appreciate your interest in employment at the University of Illinois at Chicago.

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.

This position requires Illinois residency within 180 days of the hire date.

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

For classifications that require a degree as part of the minimum qualifications, a degree verification will be required before any offers of employment are extended.

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The University of Illinois at Chicago is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.


Offers of employment by the University of Illinois may be subject to approval by the University’s Board of Trustees. The University of Illinois may conduct background checks and other pre-employment assessments on all job candidates upon acceptance of a contingent offer. Background Checks will be performed in compliance with state and federal law.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit https://www.hr.uillinois.edu/cms/One.aspx?portalId=4292&pageId=1411899

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

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