The University of Illinois Hospital & Health Sciences System is seeking to fill the position of IT Technical Associate (Network Infrastructure Engineer). The Network Infrastructure Engineer will be responsible for the daily maintenance and troubleshooting of the network infrastructure using network management and analytical tools.  Technologies include: LAN, WAN, wireless, routing, switching, VOIP and video.  Equipment includes routers, switches, wireless, VOIP and video systems.   Assists in the research, configuration and implementation of network infrastructure technologies and equipment as required.  Provides level 2 technical support/consulting for the production network on a 24/7 basis to internal IS staff, end users and vendors on daily maintenance issues. Assists in developing the specifications and standards for all network infrastructure equipment and technologies.

• Responsible for the daily maintenance and troubleshooting of the network infrastructure and various technologies using network management and analytical tools.
• Troubleshoot and correct technology and equipment related production issues with LAN, WAN, routers, switches, firewalls, load balancers, wireless, VOIP and video systems.
• Install, configure and maintain network infrastructure systems - set up telecommunication system and internet connectivity links.
• Willingness to work beyond core business hours, if necessary to minimize business interruption.
• Assist in development of network infrastructure specifications and standards.
• Perform other related duties and participate in special projects as assigned.
• On Call 24x7 operational support

Minimum Acceptable Qualifications:

1. Bachelor’s degree in Computer Sciences, Information Systems or related study. A minimum of three years’ experience supporting and maintaining a network infrastructure in an enterprise-wide, high traffic environment. Production deployment experience with firewalls, switches, routers, load balancers, IDS/IPS, VPN technology, SAN infrastructure, IP telephony, video systems, wireless systems, network management tools, encryption.
2. This position requires Illinois residency within 180 days of the hire date.

Preferred Qualifications:

1. Understanding of the Open Systems Interface (OSI) Technology/Standards model.
2.  Hands on experience with Cisco network infrastructure equipment. 
3. Strong troubleshooting, analytical, interpersonal and communication skills.

To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.

Please upload all valid certifications and transcripts within the document section of your online application. 

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If a degree or college coursework is required, you must provide official transcripts.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

If your educational institution provides electronic transcripts, please have them sent to lnurse@uic.edu.

If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:

UI Health Human Resources
Recruitment & Retention
1747 W. Roosevelt Road, 380 CU2 (MC 807)
Chicago IL 60608
Attn: HA8504-IT Technical Associate (Network Infrastructure Engineer)- LN 

If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied. 

For fullest consideration, the above mentioned requirements must be submitted no later than Monday, 3/8/2021.

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.