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Extra Help Medical Office Associate - Physical Therapy (Job ID #131478)
Physical Therapy
Extra Help
UI Health
<30 hours / week
Days

Three (3) Positions Available

This position’s primary function is receptionist duties for all staff, patients and visitors to Rehabilitation Services Department.  The position includes general reception duties, scheduling, monitoring patient flow, process authorization for treatment with third party payers and general department duties to maintain a clean and safe environment.

Manages patient flow through by registering or visit notification in the Patient Registration System, arriving patients in the EHR Scheduling System and monitoring how long patient are waiting. 

Schedules patients using EHR Scheduling System.  

Answers the telephone for all staff for the PT/OT Department and takes appropriate action (may be taking a message, may be acting to provide the information or assistance needed, scheduling or rescheduling patients). 

Contacts insurance companies and case managers to obtain authorization for treatment and provides necessary documentation to complete the process.

Completes additional clerical tasks such as distributing mail, photocopying, filing and data entry.

Completes additional departmental tasks such as straightening up patient care and waiting areas and preparing work space for the next day.

Other related duties as assigned.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1.        High school diploma or equivalent/GED

2.        Any one or any combination of the following, totaling one (1) year (12 months), from the categories below:

a)            work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility

 b)        work experience in a health care facility such as a doctor’s, dentist’s or hospital’s office; which involved record keeping; working with the public, direct patient contact, answering telephones and working with medical terminology

  c)        graduation from an accredited medical secretarial or paramedical program (such as nursing assistant, medical assistant or medical secretary)

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1.        Working knowledge of medical terminology

 2.        Knowledge of computers and data entry

 3.        Skill in reading, comprehending and following complex instructions

 4.        Organization skills, including time management and work flow

 5.        Oral and written communication skills

 6.        Ability to interact with and assist patients and their families

 7.        Ability to adapt and work under pressure and amid interruptions

 8.        Ability to work with people from a variety or cultural economic and educational backgrounds

 9.        Ability to use a medical dictionary

 10.      Ability to keep patient information confidential

 11.      Ability to perform routine keyboarding accurately

 12.      Ability to establish priorities and function independently

 13.      Ability to lift 15 pounds of medical records

 14.      Ability to perform simple calculations (such as adding, subtracting, and totaling)

 15.      Ability to function as a part of a team

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The University of Illinois at Chicago is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.


Offers of employment by the University of Illinois may be subject to approval by the University’s Board of Trustees and are made contingent upon the candidate’s successful completion of any criminal background checks and other pre-employment assessments that may be required for the position being offered. Additional information regarding such pre-employment checks and assessments may be provided as applicable during the hiring process.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit https://www.hr.uillinois.edu/cms/One.aspx?portalId=4292&pageId=1411899

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