The University of Illinois Hospital & Health Sciences System (UI Health) is seeking to fill the position of IT Technical Associate for the Outreach Labortory/Pathology Services Department.  The IT Technical Associate position will fill a number of roles as well as being a dedicated EPIC source.    The IT Technical Associate would possess Electronic Health Record (EHR) knowledge to lead outreach during the EPIC EHR transition. Assist sales and operations by converting manual client reports to automatic electronic formats and participate on interface calls with clients, vendors and 4medica. Handle printer issues with customers, serve as the “go to” person for Outreach client requests and field calls from outside vendors.

•  Assist with Client Interface calls
• EPIC Transition
•  Handle Outreach interface issues with clients, vendors and 4medica
•  Be present at accounts when interfaces and bridges go live
•  Go on sales calls with sales reps to talk connectivity.
•  Service printers and test them
•  Go to person when vendors need to speak with IT person
•  Provide interface result and test order codes for EMR vendors and clients (pre and post interface process)
•  Handle testing interfaces before they go live
• Requests for transmitting emails with PHI info using other companies’ encryption programs. (i.e. DHS request)

Minimum Acceptable Qualifications:

1. Any combination totaling two (2) years from the following categories:

• progressively more responsible work experience in an Information Technology (IT) related profession

       B. college course work which included Information Technology (IT), IT Management, or a closely related discipline, as                  measured by the following conversion table or its proportional equivalent:

• 60 semester hours or Associate's Degree equals one (1) year
• 90-120 semester hours or Bachelor's Degree equals two (2) years

      This position requires Illinois residency within 180 days of the hire date.

To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.

Please upload all valid certifications and transcripts within the document section of your online application. 

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information:

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If a degree or college coursework is required, you must provide official transcripts.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

If your educational institution provides electronic transcripts, please have them sent to lnurse@uic.edu.

If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:

UI Health Human Resources
Recruitment & Retention
1747 W. Roosevelt Road, 380 CU2 (MC 807)
Chicago, IL  60608
Attn: H87555 IT Technical Associate - LN  

If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied. 

For fullest consideration, the above mentioned requirements must be submitted no later than Friday, November 15, 2019. 

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.